FAQs

1. What payment methods do you accept?
We accept a variety of payment methods, including easypaisa/jazz cash and cash on delivery (if available in your area).

2. How can I track my order?
Once your order is confirmed, you will receive a tracking number via email or SMS. You can use it to check the status of your delivery.

3. What is your return/exchange policy?
We accept returns and exchanges within [insert time frame, e.g., 7 or 14 days] of delivery, provided the item is unused, unworn, and in its original packaging. Please contact our support team for assistance.

4. Do you offer custom sizing or tailoring?
Currently, we do not offer custom sizing or tailoring. Please refer to our size chart for accurate measurements.

5. How long does delivery take?
Delivery typically takes [insert delivery time frame, e.g., 3–7 business days], depending on your location. You will be notified once your order is dispatched.

6. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order details and pictures of the product. We’ll resolve the issue promptly.

7. Can I cancel or change my order after placing it?
Orders can be modified or canceled within [insert time frame, e.g., 24 hours] of placing them. After this, cancellations or changes may not be possible as the order will already be processed.

8. Do you ship internationally?
Yes, we ship internationally. Shipping costs and delivery times vary depending on the destination.

9. How do I know which size to order?
Please refer to our size chart available on every product page. If you’re still unsure, feel free to contact us for guidance.

10. How can I contact customer support?
You can reach out to our support team via [infohiramcollection@gmail.com or Whatsapp  03329743873. We’re here to help!